Pastoral Care Consultant (International)
On-siteAuckland, Auckland, New Zealand
Job Summary
Provide assistance to individual international students struggling with academic progress, equipping them with suitable skills and support. Design and coordinate settling-in and orientation programs to help students adjust to study and life in New Zealand. Support students in meeting immigration requirements, including visa and health insurance compliance, while maintaining accurate, confidential records. Liaise with faculty regarding student concerns and ensure access to external wellbeing services. Work alongside the existing Pastoral Care Consultant to deliver consistent support to both international and domestic students. This role supports Whitecliffe's growing international student community, fostering settlement and success through culturally responsive care and professional record-keeping.
Required Qualifications
- Previous experience working with students in a support role
- Effective communication skills, both written and oral
- Proven ability to build and maintain effective, positive relationships with students and staff from a wide range of backgrounds
- Working knowledge of visa conditions, immigration requirements, or the Code of Pastoral Care for International Students, or a demonstrated ability to build this knowledge quickly
- Strong organisational skills and the ability to maintain accurate, confidential records
Desired Qualifications
- ideally with international students
- Good understanding and knowledge of the Tertiary sectors and programmes
- Experience within the New Zealand tertiary education sector
- Cultural insight or lived experience relevant to Whitecliffe's international student cohorts
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