Parts Team Lead
On-siteJacksonville, Florida, United States
Jacksonville, Florida, United StatesOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Resolve customer technical issues via phone, email, fax, or online and accurately identify OEM parts using product specifications, VIN numbers, microfiche, and paper files. Investigate customer concerns regarding part verification and delivery while safely driving company vehicles to load, unload, and deliver parts efficiently. Participate in training, cycle counts, inventory management, and maintaining a clean, safe, and organized shop work area. Requires a valid driver's license, ability to lift up to 50 lbs, and proficiency with Microsoft Office Suite.
Required Qualifications
- Minimum of 2 years' experience within a parts department
- Ability to maintain an effective working relationship with management, mechanics, customers and vendors
- Ability to work with hands to perform organization of inventory, use of power tools, and driving of company vehicle and or forklifts
- Proficient with computers, data entry and Microsoft Office Suite (Word, Excel, Outlook)
- Ability to assist with installing, loading/unloading of parts requiring the ability to lift up to 50Ibs
- Valid Driver's License
- A favorable background screening, physical, drug screening, and proof of work authorization in the United States
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