Parts Specialist
On-siteChiefland, Florida, United States
Job Summary
Greet retail and walk-in customers, answer phone inquiries, and assist installer service specialists with professional customer needs. Execute daily operational tasks including stocking shelves, updating planograms, processing exchanges and returns, and performing inventory cycle counts. Handle cash and credit card transactions, maintain the cash drawer, and operate brake lathe and store test equipment after training. Perform in-store services such as installing wipers, testing batteries, and scanning trouble codes, and occasionally drive a delivery vehicle. Complete assigned company training and promote customer service programs like the Low-Price Guarantee. Bilingual candidates encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages
- Spanish is highly desired
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