Parts Specialist
On-siteDoña Ana, New Mexico, United States
Job Summary
Greet retail and walk-in customers, answer phone calls, and assist professional customers with parts selection and service needs. Maintain the cash drawer, process credit card transactions, and handle exchanges and returns in accordance with company policy. Resolve customer complaints promptly and complete daily image maker updates, planogram changes, and inventory cycle counts. Operate brake lathe and store test equipment after training, perform in-store services like battery testing and code scanning, and make deliveries when required. Complete assigned company training and support store management with assigned tasks. Fluency in multiple languages is highly desired.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Bilingual candidates encouraged to apply
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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