Parts Specialist
On-siteDaytona Beach, Florida, United States
Job Summary
Greet retail and walk-in customers, answer phone inquiries, and assist professional customers with parts selection and service needs. Maintain cash drawers, process credit card transactions, and handle exchanges and returns in accordance with company policy. Execute daily operational tasks including image maker completion, planogram updates, inventory cycle counts, and merchandise returns. Operate brake lathes and test equipment after training, and perform in-store services such as wiper installation and battery testing. Occasionally drive a delivery vehicle when business needs dictate. Complete assigned company training and promote customer service programs like Hi-5 and Low Price Guarantee. Bilingual candidates encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (Spanish is highly desired)
- Driving record must meet the company mandated driving eligibility requirements
Desired Qualifications
- Bilingual candidates encouraged to apply
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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