Parts Specialist
On-siteHolton, Kansas, United States
Job Summary
Parts Specialist at O'Reilly Auto Parts provides service to retail and installer customers, prompts management in assigned tasks, and supports store operations. Responsibilities include greeting customers, assisting with merchandise selection, handling phone inquiries, quoting prices, processing exchanges and returns, maintaining cash drawer and transactions, resolving customer complaints, assisting with image maker and planogram updates, stocking shelves, and performing various in-store services including occasional delivery. Bilingual candidates are encouraged to apply. The role emphasizes customer service excellence, in-store operations, inventory management, merchandising, and adherence to company policies and training; experience with automotive parts or sales is desirable and cross-functional responsibilities may include driving when needed.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
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