Parts Specialist
On-siteAshville, Alabama, United States
Job Summary
Greet retail and walk-in customers, answer phone calls, and assist professional customers by looking up parts, quoting prices, and recommending related items. Maintain and secure the cash drawer, process credit card transactions, and handle exchanges and returns in accordance with company policies. Resolve customer complaints, complete daily image maker updates, and perform operational tasks including inventory cycle counts and merchandise returns. Operate brake lathe and test equipment after training, and occasionally drive a delivery vehicle to make parts deliveries. Bilingual candidates encouraged to apply for this role at O'Reilly Auto Parts.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Bilingual candidates encouraged to apply
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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