Parts Specialist
$31,200–$41,600 year
On-siteHuntley, Illinois, United States
Job Summary
Greet retail and walk-in customers, answer phone inquiries, and assist installer service specialists with parts selection and quotes. Maintain the cash drawer, process transactions, and handle exchanges and returns while resolving complaints. Execute daily operational tasks including stocking shelves, updating planograms, and performing inventory cycle counts. Operate brake lathes and test equipment after training, and perform in-store services such as installing wipers and testing batteries. Occasionally drive a delivery vehicle when business needs dictate. Complete assigned company training and promote customer service programs like Hi-5 and the Low Price Guarantee. Bilingual candidates encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Bilingual candidates encouraged to apply
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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