Parts Specialist
On-siteWaynesville, North Carolina, United States
Job Summary
Greet retail and walk-in customers, assist installer service specialists, and answer phone calls to look up parts, quote prices, and recommend related items. Maintain the cash drawer, process credit card transactions, and handle exchanges and returns in accordance with company policy. Resolve customer complaints, complete daily image maker and planogram updates, and perform operational tasks including inventory cycle counts and merchandise returns. Operate brake lathe and test equipment after training, and occasionally drive a delivery vehicle. Bilingual candidates encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Bilingual candidates encouraged to apply
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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