Parts Specialist
On-siteHolly Hill, South Carolina, United States
Job Summary
Greet retail and walk-in customers, answering phone calls to look up parts, quote prices, and process exchanges and returns. Assist store management and installer specialists with professional customer service tasks, including completing daily image maker updates, planogram changes, and inventory cycle counts. Operate brake lathes and other test equipment after training, perform in-store services like installing wipers and scanning trouble codes, and occasionally drive a delivery vehicle. Maintain the cash drawer, handle transactions, and resolve customer complaints while following all company policies. Fluency in Spanish is highly desired.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (Spanish is highly desired)
- Driving record must meet the company mandated driving eligibility requirements
Desired Qualifications
- Bilingual candidates encouraged to apply
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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