Parts Specialist
On-siteLaconia, New Hampshire, United States
Job Summary
Greet retail and walk-in customers, answer phone calls, and assist installer service specialists with professional customer service. Maintain the cash drawer, process transactions, and handle exchanges and returns in accordance with company policy. Execute daily operational tasks including image maker completion, planogram updates, stocking, cleaning, and inventory cycle counts. Operate brake lathe and test equipment after training, and perform in-store services such as battery testing and code scanning. Occasionally drive a delivery vehicle when business needs dictate. Complete assigned company training and promote all customer service programs. Bilingual candidates encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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