Parts Specialist
$35,630–$48,880 year
On-siteMoses Lake, Washington, United States
Job Summary
Greet retail and walk-in customers, answer phone calls to quote prices and recommend parts, and resolve complaints while following company service programs. Assist managers and installer specialists with professional customer service, process exchanges and returns, and maintain the cash drawer. Complete daily image maker updates, planogram changes, and inventory cycle counts. Operate brake lathe and test equipment after training, perform in-store services like battery testing and code scanning, and drive delivery vehicles when needed. Multitask between phone and store interactions while maintaining accurate records. Bilingual candidates encouraged; ASE certification and automotive parts knowledge desired.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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