Parts Specialist
On-siteLake Havasu City, Arizona, United States
Job Summary
Greet retail and walk-in customers, assist in their merchandise selection, and answer phone calls to look up parts, quote prices, and recommend items while adhering to company programs like the Low-Price Guarantee. Process cash and credit card transactions, manage the cash drawer, and handle exchanges and returns in accordance with policy. Perform daily operational tasks including stocking shelves, updating planograms, conducting inventory cycle counts, and preparing merchandise returns for shipment. Assist managers and installer specialists with professional customer service, operate brake lathe and test equipment after training, and perform in-store services such as installing wipers and testing batteries. Occasionally drive a delivery vehicle when business needs dictate. Bilingual candidates encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Bilingual candidates encouraged to apply
Desired Qualifications
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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