Parts Specialist
$26,562–$38,272 year
On-siteCovington, Virginia, United States
Job Summary
Parts Specialist at O'Reilly Auto Parts provides high-level service to retail and installer customers, supports store management in assigned tasks, and cash handling responsibilities. Responsibilities include greeting customers, assisting with merchandise selection, looking up parts and quoting prices, offering related items and the Low-Price Guarantee, processing exchanges and returns, addressing complaints, and completing scheduled training. The role involves maintaining and securing the cash drawer, processing payments, assisting with image maker and planogram updates, stocking and fronting shelves, and performing various in-store services (e.g., installing wipers, testing/changing batteries, testing charging systems, scanning vehicle trouble codes, replacing headlight capsules). Occasional deliveries may be required. Bilingual candidates are encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Provide outstanding, friendly and professional customer service
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