Parts Specialist
On-siteToccoa, Georgia, United States
Job Summary
Parts Specialist at O'Reilly Auto Parts provides high level service to retail and installer customers, supports store management in assigned tasks, and handles in-store and phone inquiries, parts lookups, price quotes, and related selling.Responsibilities include greeting customers, assisting with merchandise selection, processing exchanges/returns, handling cash transactions, resolving complaints, maintaining stock and planogram updates, operating store test equipment after training, and occasional delivery driving when needed. Bilingual candidates are encouraged to apply. The role emphasizes customer service, product knowledge, sales support, inventory tasks, and adherence to company policies and training.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Occasionally drive a delivery vehicle to make deliveries (driving record must meet company mandated driving eligibility requirements)
- Ability to provide outstanding, friendly and professional customer service
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