Parts Specialist
On-site · North Ogden, Utah, United States
Job Summary
Parts Specialist will deliver high-level service to retail and installer customers, support store management with assigned tasks, and engage in in-store operations including stocking, pricing, returns, and returns processing. Responsibilities include greeting customers, assisting with parts selection, handling cash/credit transactions, answering store calls, maintaining inventory and planogram updates, and performing occasional delivery duties. Bilingual candidates are encouraged to apply; ASE certification is a desirable credential. The role involves providing excellent customer service, helping professional customers, and supporting store operations and training as needed.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Provide outstanding, friendly and professional customer service
- Multitask effectively with customers in-store and on the phone
- Process cash and credit card transactions accurately
- Maintain cash drawer securely and perform daily reconciliations
- Assist with planogram updates, freight receival, stocking shelves, and inventory counts
- Assist with store services (e.g., installing wipers, testing batteries, reading vehicle codes) as trained
- Occasionally drive a delivery vehicle when needed and meet driving eligibility requirements
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