Parts Specialist
On-siteChapin, South Carolina, United States
Job Summary
Provide high level customer service to retail and installer customers; assist store management in completing assigned tasks. Greet walk-in customers, help select merchandise, look up parts and quote prices, and offer related items. Handle cashier duties, process exchanges/returns, and manage daily store operations including stock, planogram updates, and basic in-store services (e.g., test batteries, inspect/charge batteries, scan vehicle trouble codes, replace headlight capsules) after training. Occasionally drive a delivery vehicle when needed. Bilingual candidates encouraged. Emphasizes customer service programs (Hi-5, Low Price Guarantee, Rock the Call) and a promote-from-within culture. Equal opportunity employer statements and comprehensive benefits are noted.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Outstanding, friendly and professional customer service
- multitasking across phone and in-store interactions
- Familiarity with automotive parts (desired)
- Fluency in multiple languages (Spanish highly desired)
- ASE certification (desirable)
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