Parts Specialist
$22,880–$35,040 year
On-site · Madison, Ohio, United States
Job Summary
The Parts Specialist will provide exceptional customer service to retail and installer customers, assist with merchandise selection, and support store management. Responsibilities include processing transactions, resolving customer complaints, managing inventory, performing in-store services, and operating test equipment. The role requires multitasking skills, a strong customer service mindset, and excellent communication. Desired qualifications include familiarity with automotive parts and opportunities for career growth within O'Reilly Auto Parts.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly, and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
Desired Qualifications
- Familiar with automotive parts
- Cataloging
- Weatherly index system
- Automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
Additional Requirements
- Bilingual candidates encouraged to apply
- Driving record must meet the company mandated driving eligibility requirements
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