Parts Specialist
$22,880–$35,040 year
On-site · Dayton, Ohio, United States
Job Summary
The Parts Specialist will provide high-level service to retail and installer customers and support store management with assigned tasks. Responsibilities include greeting customers, assisting with merchandise selection, providing customer service via phone, and managing cash transactions. This role involves processing returns, addressing customer complaints, performing daily operational tasks, operating store test equipment, and occasionally making deliveries. Skills required include the ability to multitask, attention to detail, and providing exemplary customer service. Bilingual candidates are encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Outstanding, friendly and professional customer service skills
- Ability to multitask under pressure
Desired Qualifications
- Familiar with automotive parts
- Cataloging skills
- Weatherly index system knowledge
- Automotive sales or service experience
- ASE certification
- Fluency in multiple languages (Spanish highly desired)
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