Parts Specialist
On-site · Greenville, North Carolina, United States
Job Summary
Parts Specialist responsible for providing high level customer service to retail and installer customers, supporting store management, and performing various operational tasks. Duties include greeting customers, assisting with product selection, maintaining cash drawer accuracy, processing transactions, and resolving customer complaints. Must handle phone and in-store customer inquiries simultaneously, and operate store test equipment after training. Ideal candidates have a background in automotive parts and customer service.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
Desired Qualifications
- Familiar with automotive parts
- Cataloging
- Weatherly index system
- Automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
Additional Requirements
- Bilingual candidates encouraged to apply
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