Parts Specialist
On-site · Newport, North Carolina, United States
Newport, North Carolina, United StatesOn-siteFull TimeEntry LevelNot SpecifiedLarge
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Large
Job Summary
The Parts Specialist will provide high-level service to retail and installer customers, assist store management, and support customer transactions. Key responsibilities include greeting customers, maintaining customer service programs, processing transactions, handling returns and exchanges, and operating store test equipment. The position requires multitasking skills and the ability to provide professional service both in-store and over the phone. Bilingual candidates are encouraged to apply.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Outstanding, friendly and professional customer service
- Ability to multitask, handling customers on the phone and in the store
Desired Qualifications
- Familiar with automotive parts
- Cataloging
- Weatherly index system
- Automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
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