Parts Specialist
$31,200–$41,600 year
On-siteMethuen, Massachusetts, United States
Job Summary
Parts Specialist at O'Reilly Auto Parts provides high level of service to retail and installer customers, assists managers and installer service specialists, completes training relevant to the position, processes customer calls and transactions, maintains cash drawer, handles exchanges/returns, addresses customer complaints, conducts stock updates and planogram tasks (freight receival, stocking, fronting and facing), performs in-store services (e.g., installing wipers, testing batteries, diagnosing vehicle trouble codes) and may drive a delivery vehicle when needed. Bilingual candidates are encouraged; the role emphasizes customer service, inventory control, and adherence to company policies and training programs. The company highlights competitive benefits and a promote-from-within philosophy.
Required Qualifications
- Ability to quickly match alphanumeric sequences
- Provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
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