Parts Specialist-2

The Parts Specialist will provide high-level service to retail and installer customers and support store management in completing assigned tasks. Responsibilities include greeting customers, assisting them in selecting merchandise, helping professional customers, answering phone inquiries, looking up parts, quoting prices, and recommending related items. Role involves processing exchanges/returns, managing cash drawer and transactions, resolving customer complaints, assisting with planogram updates and daily store operations (receiving freight, stocking, fronting, cleaning), and performing in-store services (e.g., installing wipers, testing batteries, charging systems, scanning vehicle trouble codes, replacing headlight capsules). Occasional delivery duties may be required. Bilingual candidates are encouraged. Desired qualifications include familiarity with automotive parts, ASE certification, and fluency in Spanish. The employer emphasizes equal opportunity employment and a strong promote-from-within philosophy, with comprehensive benefits and growth opportunities.