Parts Sales Professional
$45,760–$58,240 year
On-siteLexington, Kentucky, United States or Lexington, Illinois, United States
Job Summary
Assist customers in identifying and purchasing parts, attachments, and related products while processing online orders through the company portal. Promote products and services to deliver a positive customer experience, answering calls and responding to inquiries promptly. Receive incoming shipments, verify inventory against documentation, and stock designated storage locations to maintain organized warehouse areas. Monitor inventory shortages and order discrepancies, then report urgent needs to team leads. Support daily department operations by maintaining clean workspaces, caring for equipment, and collaborating with coworkers to fulfill customer orders.
Required Qualifications
- High school diploma or equivalent; or an equivalent combination of education and experience
- Basic computer skills, including data entry and keyboarding
- Basic knowledge of parts, equipment, machinery, or related products
- Ability to learn and use parts catalog and inventory management systems
- Ability to work effectively as part of a team
- Strong customer service and communication skills
- Ability to maintain attention to detail when processing orders and handling inventory
- Experience in parts sales, inventory management, agriculture equipment, construction equipment, or a related industry
- Experience using electronic parts catalog systems, including the John Deere Parts Catalog application
- Forklift certification
- Customer service and relationship-building skills
- Verbal and written communication skills
- Basic sales and product recommendation skills
- Inventory organization and stock handling abilities
- Problem-solving and follow-up skills
- Ability to prioritize tasks and manage multiple responsibilities
- Ability to work accurately in a technology-supported environment
- Ability to regularly stand and walk for extended periods
- Ability to frequently move throughout office, retail, and warehouse areas
- Ability to lift, carry, push, or pull materials weighing up to 75 pounds, with or without reasonable accommodation
- Ability to operate standard office equipment, including a computer, keyboard, and mouse
- Ability to visually inspect inventory, parts, and shipment documentation
- Requires adherence to established safety procedures and use of appropriate personal protective equipment when required
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