Parts Sales Coordinator (m/f/d)
On-siteCologne, Lombardy, Italy
Job Summary
Coordinate the availability, distribution, and sales of motorsport spare parts for customer racing programmes while acting as the central interface between customers, engineering, production, purchasing, and logistics departments. Monitor spare parts inventory levels and forecast future requirements to ensure uninterrupted supply, managing orders, deliveries, and returns in accordance with company processes and customer expectations. Maintain and improve parts data within the Customer Motorsport platform, coordinate parts preparation and shipment for global race events and test sessions, and manage customer complaints and inquiries to drive root cause analysis. Prepare reports on parts availability and logistics performance, contribute to process improvement initiatives for efficiency and cost reduction, and support enquiries regarding pricing and lead times.
Required Qualifications
- Bachelor's degree in business administration, supply chain management, automotive engineering or a comparable qualification
- Experience in motorsport, automotive aftermarket, spare parts management or sales
- Strong organizational and planning skills with the ability to manage multiple priorities simultaneously
- Experience working with ERP (e.g. SAP, Teamcenter,...), inventory management or customer management systems
- Excellent communication skills and the ability to build productive relationships with internal and external stakeholders
- Good analytical skills and confidence in handling complex data sets and reports
- High attention to detail and a structured, solution-oriented working style
- Strong customer-service mindset and commitment to delivering outstanding support
- Proficiency in Microsoft Office applications, particularly Excel
- Fluent English skills
Desired Qualifications
- German language skills would be advantageous
- Flexibility, initiative and enthusiasm for working in an international motorsport environment
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