PARTS PROFESSIONAL
$24,960–$31,200 year
On-site · Pittsburgh, Pennsylvania, United States
Job Summary
Parts Professional provides prompt, courteous service in-store or by phone, looks up parts in catalogs or POS, processes orders with accuracy, advises customers on parts needs, demonstrates product knowledge, and supports store personnel; requires high school diploma or equivalent, strong communication, organization, customer-service skills, ability to understand part numbers/line codes, familiarity with POS systems and cash handling, and ability to work in a fast-paced retail environment. ASE Parts Specialist certification and related automotive knowledge are a plus.
Required Qualifications
- High School Diploma, or equivalent
- Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service
- Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly
- Demonstrate excellent communication and organizational skills
- Enjoy working with people in a fast-paced setting; be competitive, yet have the ability to work calmly under pressure
- Have a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission
- Able to work retail hours at any store location as assigned by management
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