Parts Professional

Answer phone calls to identify customer needs, sell automotive parts, and strengthen relationships between Factory Motor Parts and the Customer. Look up auto parts in the FMP parts catalog system, process orders with high accuracy, and troubleshoot to make recommendations that meet customer requirements. Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs while performing other duties as assigned. Requires three years of automotive parts experience, one to two years in sales and customer service, and the ability to navigate parts cataloging systems. ASE certification and a strong mechanical background are a plus.