PARTS OPERATIONS MANAGER
On-siteJonesboro, Arkansas, United States
Jonesboro, Arkansas, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Supervise the daily functions of parts department personnel, providing training, coaching, and feedback on performance. Manage parts inventory to ensure maximum profitability and superior internal and external support while performing parts sales and fulfillment functions with excellent customer service. Work closely with other departments to ensure cohesive operations. This role includes driving to customer locations, handling varying weather conditions, and lifting up to 100 pounds. Requires a salary plus commission plan with comprehensive insurance, 401k match, and generous PTO.
Required Qualifications
- Minimum 5 years of parts/warehouse management experience
- Significant sales, operations and/or technical experience
- Working knowledge of parts and service operations
- Ability to obtain forklift certification
- Team building skills
- Excellent customer service skills
- High School Diploma or equivalent
- Demonstrated track record of successful leadership
- Ability to champion and lead change
- Ability to grow and manage business-to-business sales
- Computer and accounting skills (Excel, Word, Outlook)
- Must be able to lift up to 100 pounds on occasion
- Position requires driving vehicle to and from assigned locations and customer locations
- (Initial hire requires passing of pre-employment background check, drug test, and driving record[for driving roles])
Desired Qualifications
- Parts Specialist
- Warehouse Manager
- Parts Supervisor
- Product Support Sales
- Operations Manager
- Parts Lead
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