Parts Manager | Philadelphia, MS (36468)
On-sitePhiladelphia, Pennsylvania, United States or Philadelphia, Mississippi, United States
Job Summary
Assist customers with technical support, meet and greet the public professionally, and lead the team to success by setting and meeting profitability goals. Work closely with Parts and Service personnel to provide an excellent customer experience, manage assets including tools and parts inventory, and maintain facilities to company standards. Recruit and train additional staff members while becoming proficient in repair order and parts invoice generation. Demonstrate company values to build lasting community relationships and handle cash and credit card transactions. Requires a valid driver's license, clean MVR, and proficiency with Microsoft Office Suite.
Required Qualifications
- Must be a hands-on leader and team player
- Proficient with computers and software such as Microsoft Office Suite and other web-based applications
- Must be knowledgeable about the community and local culture to build strong customer relationships
- Possess technical knowledge with the ability to understand the customer's product needs
- Excellent interpersonal and communication (verbal & written) skills
- Detail-oriented, organized, and can multi-task in a fast-paced environment
- Ability to handle cash and credit card transactions
- Ability to prioritize and manage time effectively
- Ability to motivate, lead, and influence team members and staff
- Able to maintain and professional, courteous, and customer-centric attitude
- Possess a valid driver's license with clean MVR
- The successful candidate must pass all pre-employment screenings, which include a background check, MVR check, and drug test upon offer acceptance
Desired Qualifications
- Automotive, Heavy Equipment, Hardware, Agriculture, or Construction background, experience, or education such as a Bachelor of Science or Associates Degree in a related field is highly preferred
- Mechanical or Parts Knowledge in heavy equipment is advantageous
- Previous experience with John Deere, Wirtgen, Hamm, Vogele and/or Kleemann products is a plus
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