Parts Counterperson

Inside Parts Sales Representative at Dobbs Truck Group, responsible for driving parts sales, identifying correct parts via electronic catalogs and systems, offering pricing and availability (in-stock, inter-branch, and emergency orders), pro-actively recommending related items, processing invoices and payments, handling returns and warranty claims, maintaining accurate inventory, and delivering professional, customer-focused service at the counter and over the phone. Emphasizes urgency, attention to detail, and fast-paced execution to support revenue, customer satisfaction, and operations.