Parts Counter Specialist
On-siteGreensboro, North Carolina, United States
Job Summary
Greet customers in person, by phone, and online to identify parts needs and process orders. Collaborate on solutions, complete sales, and place machine and stock orders as requested. Process parts requests for internal and external customers while assisting with merchandise displays, cycle counts, and physical inventory. Maintain excellent attendance and handle high-volume inquiries with timely follow-up. Recent computer use with dealership software and parts/inventory systems experience is a plus. Join a supportive, collaborative team at James River Equipment where customers return due to the skill and trust our employees provide.
Required Qualifications
- Enjoy being customer-facing
- Positive attitude
- Willingness to learn
- Good communication
- Excellent attendance
- Attention to detail
- Problem solving skills
- Customer service skills
- Recent computer use
- Ability to handle high volume of customer inquiries
- Timely follow up
- Not afraid to answer the phone
Desired Qualifications
- Experience in dealership software
- Parts/inventory systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.