Parts COUNTER SALES GMC
$46,589–$78,703 year
On-siteCanton, Ohio, United States
Job Summary
Assist retail customers, technicians, and wholesale clients with parts orders, from lookup and quoting to invoicing and delivery. Process invoices, returns, and warranty claims efficiently while ensuring timely delivery and maintaining inventory accuracy. Deliver excellent customer service consistently, maintain a clean workspace, and stay updated on product knowledge and industry trends. Collaborate with team members to improve service quality and customer satisfaction. Requires a valid driver's license, strong communication skills, and the ability to stand, walk, and lift up to 40 lbs. High school diploma or equivalent required; previous automotive parts counter experience preferred.
Required Qualifications
- High school diploma or equivalent (GED)
- Prior customer service experience
- Valid driver's license meeting insurability requirements
- Strong communication and customer service skills
- Ability to stand/walk for extended periods and lift up to 40 lbs
- Attention to detail
- Basic computer proficiency
Desired Qualifications
- Post-secondary education or automotive/vocational training
- Experience with parts lookup, inventory systems, or retail sales
- Previous automotive parts counter, dealership, or auto parts retail experience
- Experience with manufacturer parts catalogs and dealership management systems (DMS)
- Manufacturer or ASE Parts Specialist Certification
- Forklift/material-handling experience
- Upselling skills
- Familiarity with automotive parts catalogs and inventory management systems
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