Parts Counter Rep
On-siteLowell, Michigan, United States
Job Summary
Oversee the parts sales process from start to finish, communicating with customers on parts status and providing price quotes. Review body shop estimates to ensure ordered parts are correct and pricing aligns with estimates. Maintain weekly bin checks for stock accuracy, order out-of-stock parts, and locate items from outside sources for emergency orders. Set up orders for daily shipment, delivery, or pick-up, and ensure all internal requests are billed on service repair orders. Receive payment from retail customers or obtain credit authorization. Read and understand parts catalogs, and answer phone calls while maintaining a friendly, professional demeanor. Requires flexible scheduling to move between GMC and CDJR campuses, with reliable transportation needed.
Required Qualifications
- High School Diploma or equivalent
- Ability to work in a fast-paced work environment
- Strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Reliable transportation
Desired Qualifications
- Some dealership parts experience
- CDK experience
- ASE and state inspection certification
- Ability to read and understand the parts catalog when looking up parts
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