Parts Counter Associate
On-siteOxford, Mississippi, United States
Oxford, Mississippi, United StatesOn-siteFull TimeEntry LevelLarge
Full TimeEntry LevelLarge
Job Summary
Process orders, quote prices, and enter orders into the system while assisting equipment customers with parts needed for maintenance and repair. Pull orders for outbound shipments, maintain cleanliness of the parts stockroom and warehouse, and ensure merchandise displays are stocked. Perform inventory control functions including receiving inventory, bin locating, and cycle counts. Provide technical advice, troubleshoot, and help resolve customer problems by demonstrating knowledge of products and their applications. Refer complex, unusual problems to a supervisor as required.
Required Qualifications
- HS Diploma or GED
- 2-5 years of experience in area of responsibility
Desired Qualifications
- Knowledge of compact construction equipment
- Parts sales experience
- Heavy customer service experience
- Mechanical aptitude
- Advanced computer literacy
- Proficient multitasker
- Excellent customer service
- Strong problem solving skills
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