Parts Counter Associate
$41,600–$72,800 year
On-siteAurora, Colorado, United States
Aurora, Colorado, United StatesOn-siteFull Time$41,600–$72,800 yearEntry LevelHigh School Or EquivalentLarge
Full TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Receives phone-in and walk-in customer requests for parts, locating items on various machines, CAT, and other brands using an automated system. Processes customer and shop order credits, quotes, and backorders by maintaining organized notes and proper shipping instructions. Answers calls promptly, directs customers to service techs, and suggests additional purchases while relaying technical information to PSSRs and shops. Handles on-call after-hours duties and assists the supervisor with projects and warehouse goals.
Required Qualifications
- High School Diploma or GED
- 1+ years working with parts
- 1+ years administrative/clerical experience
- 1+ years customer service experience
- 1+ years sales experience
- Data Entry
- telephone
- reading/writing
- reasoning
- organizational
- communication & math skills
- Safety & Product Knowledge
- Ability to ascend/descend ladders, stairs, etc.
- Medium work that includes lifting and/or moving objects up to 32 pounds or more
- Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
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