Parts Counter Associate

Assist Service Technicians in selecting parts for repairs, submit requisitions, and file copies with repair orders to maintain a constant flow of parts to the service department. Safely pull purchased parts from stock, answer phone calls before three rings to provide quotes, and verify "will call" and "back order" files weekly. Determine availability of out-of-stock items, submit emergency orders, and notify the Shop Foreman and customers immediately when parts arrive or delays occur. Set up orders for daily shipment, delivery, and pick-up while ensuring seamless customer experiences between the Warehouse, Parts Department, and Service Department.