Parts Coordinator
On-sitePanama City, Florida, United States
Panama City, Florida, United StatesOn-sitePart Time
Part Time
Job Summary
Maintain adequate parts inventory for machines in your area of responsibility and reorder as necessary. Furnish customers with recommended parts inventory, train them on parts catalogs and PSO cards, and keep records of parts assigned to field service mechanics. Expedite daily shipments and emergency deliveries to accommodate customers, while handling warranty claims through to completion. Research cross-reference files to correctly identify parts and obtain pricing from headquarters. Assist in proper storage and disposal of EPA controlled waste and supervise the service center in the absence of the manager.
Required Qualifications
- Prior customer service experience, preferably in a parts or technical support role
- Strong communication and interpersonal skills
- Attention to detail and ability to work in a fast-paced environment
- Proficiency in Microsoft Office and experience with CRM software
- Ability to multitask and prioritize effectively
- High School diploma or equivalent
Desired Qualifications
- experience in heavy equipment parts
- dedicated and detail-oriented
- Knowledge of parts and inventory management
- additional technical certifications or education
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