Parts Applications Specialist (31648)
$65,000–$80,000 year
On-site · Libertyville, Illinois, United States
Job Summary
Parts Applications Specialist will support Field Sales Office efforts to identify, standardize and upgrade service parts by researching contracts, standard or vendor drawings; respond to inquiries on applications, product bulletins, product drawings and parts marketing database notes; process part number addition requests and Engineering Work Requests. Develop pricing and process price requests as necessary. Process customer master information changes, credit memorandums and commission adjustments; enter/update customer orders; resolve customer issues regarding warranty claims, disposition reporting, emergency orders and past due order expediting. Assist in expediting and collection of past due invoices and contribute to improvement of departmental processes and efficiency. All other duties as assigned.
Required Qualifications
- High school diploma required
- Associated Degree preferred
- 3-5 years Parts Application or related experience
- Customer Service
- Technical background
- Computer/ERP experience
- Ability to read engineered design drawings a plus
- Microsoft Suite (Outlook and Access) and intranet programs, Citrix and SharePoint preferred
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