Parts Advisor

Job Summary

Required Qualifications

• •The ability to respond to inquiries regarding the company's services, pricing, dates repairs will be completed, adjustments to bills/repair orders, etc.
• •Skills to promote and sell our company's services
• •The ability to assess needs and promote alternative products and services
• •Coordinates activities with other internal departments to meet customer needs
• •Experience in Warehouse Management Systems or equivalent
• •The ability to create Work Orders and Purchase Orders in a systems environment
• •Experience in Parts Receiving and Processing
• •The ability to Kitting Parts and Issue to Techs
• •The ability to Transact Inventory Movements
• •Experience Parts Inventory Cycle Counting
• •Be able to lift up to 50 lbs
• •Strong servicing experience where under immediate supervision, and in accordance with established procedures, performs tasks that are routine in nature, requiring little evaluation, originality and/or ingenuity
• •Strong written and verbal communications, along with strong telephone skills

Desired Qualifications

• •Experience in opening, reviewing, communicating status to customer
• •Excellent customer service skills
• •Coordinating skills to communicate activities with other internal departments to meet customer needs