R.F. MacDonald Co logo
R.F. MacDonald CoPosted 1 month ago

Parts Administrator

On-siteFresno, California, United States

Part TimeHigh School Or EquivalentMedium

Job Summary

Manage invoicing, credit memos, and collections for all parts orders while maintaining data accuracy within NetSuite. Process RMA and warranty requests, run weekly and monthly reports, and resolve billing discrepancies. Contact customers regarding outstanding balances and coordinate with Accounting and Sales to support payment posting and order resolution. Provide professional administrative support to Service and Office Administration as needed. This full-time role operates Monday through Friday, 7:00 a.m. to 4:00 p.m., with occasional travel for driving and business events.

Required Qualifications

  • Ability to thrive in a fast-paced environment with multiple priorities
  • High attention to detail, accuracy, and follow-through
  • Strong organizational and communication skills
  • Professional customer service demeanor
  • Proficiency in Microsoft Office
  • Proficiency in NetSuite ERP
  • Accurate 10-key and typing speed of 40–60 wpm
  • High school diploma or GED
  • Must pass background screening
  • Must be able to ascend stairs as needed for office or meeting access
  • Must be able to bend or lift light items

Desired Qualifications

  • Two years of administrative, customer service, billing, or related experience
  • Experienced with NetSuite ERP

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