Partnerships Business Operations Manager
$170,000–$215,000 year
HybridSan Francisco, California, United States
Job Summary
Triage and prioritize new process requests from the partner organization, then design operations workflows from zero to one including documentation and data requirements. Build and deploy Claude-powered automations to handle registrations, referrals, and onboarding while maintaining decision-grade data hygiene. Execute special operations projects and encode program policy into systems to enforce rules automatically. Enable partners and internal teams by building guidance for managers and account executives, then collaborate with Sales, Finance, and RevOps to align go-to-market efforts. Establish service levels and report on volume, cycle time, and metrics to drive continuous improvement.
Required Qualifications
- 4+ years in management consulting or investment banking, ideally paired with 1–3+ years in business operations, partner/channel operations, product operations, or a comparable role at an AI, enterprise software, or technology company
- Background in management consulting, investment banking, or a similarly rigorous analytical training ground, combined with hands-on experience in business operations, partner/channel operations, product operations, or a comparable operational role at a technology company
- Strong project management ability with experience influencing cross-functional operational initiatives
- Hands-on experience creating AI workflows with Claude or similar tools, and comfort running and improving them at operational volume
- Experience with data analysis tools and reporting platforms (e.g., Hex, Looker, or similar)
- Analytical mindset with the ability to derive actionable insights from complex datasets
- Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
Desired Qualifications
- Experience with deal registration systems, partner relationship management (PRM) platforms, and commission management tools
- Previous experience at an AI/ML or other fast-scaling technology company
- Experience with partner or channel program design, including tiering and program benefits
- Hands-on Salesforce experience, including reporting, data imports, and workflow configuration
- A track record of standing up operational processes, service levels, and reporting from scratch
- Experience on a tiger team or task force assembled to solve high-priority problems quickly
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.