Partnership Manager
On-siteCavite, Central Luzon, Philippines
Cavite, Central Luzon, PhilippinesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Build and maintain exceptional partnerships between Athena clients and their Executive Assistants by understanding business strategies, prioritizing capabilities, and resolving conflicts diplomatically. Lead a team of 15-20 EAs through coaching, goal setting, and performance tracking while navigating cultural nuances across multiple countries and time zones. Manage escalations to ensure clients remain covered during unforeseen circumstances, balancing Athena's business interests with mutually beneficial outcomes. Comfort working night shifts and rotating schedules.
Required Qualifications
- 2+ years managing teams and developing talent
- 2+ years working with international stakeholders (ideally American clients)
- Proven ability to manage escalations and resolve conflicts effectively
- Experience managing client relationships
- Strong coaching skills with experience creating individualized development plans
- Experience conducting root cause analysis and creating action plans
- Comfort working night shifts and rotating schedules
- Excellent English communication (written and verbal)
- Strong relationship-building abilities with executives and cross-functional teams
- Strategic thinking and business acumen
- Performance management and accountability
- Adaptability in fast-paced environments
- Bachelor's degree in business, marketing, or related field
Desired Qualifications
- MBA
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