Partner Success Executive (Strategic/Send Partners)
On-siteLahore, Punjab, Pakistan
Job Summary
Manage and nurture relationships with strategic and payout partners, ensuring smooth operational delivery and sustainable growth. Monitor partner performance against Service Level Agreements (SLAs), address deviations proactively, and coordinate with internal teams to resolve escalations. Conduct corridor health-checks, feasibility studies, and performance evaluations to identify growth opportunities while supporting new corridor launches and partnership expansion plans. Build trust-based relationships by understanding partner needs and aligning solutions to deliver mutual value. Stay updated on remittance market trends, compliance requirements, and network developments to inform decision-making. Prepare regular reports on partnership performance, risks, and opportunities. Bachelor's degree in Business, Finance, or Economics required; strong understanding of remittance services and sending-side networks essential.
Required Qualifications
- Bachelor's degree in Business, Finance, Economics, or a related field
- Strong understanding of remittance services, financial partnerships, and sending-side networks
- Excellent verbal and written communication skills for effective partner engagement and cross-team coordination
- Strong analytical skills with the ability to conduct feasibility studies, evaluate corridor performance, and provide data-driven insights
- Proven ability to multitask and manage multiple partnerships and priorities simultaneously
Desired Qualifications
- Knowledge of send corridors, remittance compliance, and international money transfer market trends
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