Partner Success Associate (Philadelphia)
$70,000–$80,000 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Service and support existing and newly contracted clients in Pennsylvania and Delaware through in-person and virtual presentations with leasing agents, property managers, and brokers. Train clients on the platform, answer inquiries via phone, email, or in-person, and monitor the B2C referral pipeline to facilitate deal closures. Partner with Account Executives to strategize accounts, maintain accurate HubSpot records, and collect feedback on product changes. Hold site visits with partner buildings across PA and DE, assist with local events, and visit NYC headquarters every other month. Meet or exceed assigned quota and KPIs monthly while ensuring full client understanding through world-class customer service.
Required Qualifications
- Self-starter
- Problem-solver
- Excited to take initiative
- Quick to respond to inquiries
- Strong presentation skills in front of large and small groups
- Strong networking skills
- 2+ years in a training or account management role
- Work with a sense of urgency
- Organized
- Able to navigate shifting priorities and client requests
- Based in Philadelphia
- Familiar with PA multifamily real estate
Desired Qualifications
- Experience with HubSpot or other CRM
- 2+ years in the multifamily industry
- Prior experience in leasing, property management, or brokerage
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.