Partner Success Associate (Los Angeles)
$70,000–$80,000 year
HybridLos Angeles, California, United States
Job Summary
Service and support existing and new contracted clients through in-person and virtual presentations with leasing agents and property managers. Train clients on products, monitor the B2C referral pipeline, and collect feedback on pricing changes while maintaining CRM records. Meet or exceed assigned quotas and KPIs monthly, hold site visits with partner buildings, and assist with local events. Occasional travel to NYC headquarters is required. This role combines remote and field responsibilities to drive revenue and turn client issues into proof of concept for TheGuarantors, the #1 lease guarantee provider nationwide.
Required Qualifications
- You are a self-starter: able and excited to take initiative on what's needed for your client
- You are comfortable presenting in front of large and small groups - you can connect with a client and tell TheGuarantors story
- You have 2+ years in a training or account management role
- You have strong written and verbal communication skills
- Ability to work under pressure, organize, and prioritize responsibilities and client requests
- Occasional travel to our headquarters in NYC
Desired Qualifications
- Experience with Hubspot
- 2+ years in the multifamily industry
- Prior experience in leasing, property management, or brokerage
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