Partner Success Associate

Develop and implement product strategies that align with company goals, driving the planning and rollout of various initiatives through detailed strategic plans. Build relationships with internal teams, partners, financial institutions, and regulatory bodies to align cross-functional efforts toward overall objectives. Conduct financial modelling and risk assessment to ensure product viability and profitability, while defining and tracking key performance indicators to assess market impact. Utilize product and customer insights to refine offerings, collaborating with product teams to implement data-driven changes based on survey and interview feedback. Manage tailored communication plans for different audience segments, consistently optimizing strategies through A/B testing and customer feedback. This role sits at the forefront of managing strategic partnerships within Banking and Telco across Kenya, Tanzania, India, and Uganda. You will report to the Head of Operations and own the commercial lever for product success in this high-impact, hyper-growth environment.