Partner Sales Manager, Systems Integrators
HybridDublin, Leinster, Ireland
Job Summary
Act as the primary link between Commercial and DNB sales leaders and the EMEA boutique and regional SI partner ecosystem, matching the right specialist partners to the right opportunity. Drive partner-attach on Commercial and DNB opportunities by working deal-by-deal to identify where a boutique or regional SI can accelerate a sale, an activation, or a deployment. Hold engaged partners accountable for outcomes they own—Claude enablement, deployment, time-to-value, and ROI—while tracking progress and escalating early where delivery is at risk. Deliver partner-sourced and partner-influenced revenue against defined targets and represent Sales' voice into the partner ecosystem, surfacing blockers, wins, and patterns to both sides. Stay closely coordinated with Partner Account Managers on partner capacity, capability, and fit to build direct relationships with partner leadership and delivery contacts.
Required Qualifications
- Experience in customer success, partner success or channel/partner sales at a B2B software, cloud or AI company
- Track record of operating between Sales and partners or delivery teams — brokering, matching and following through to a customer outcome you did not directly control
- A clear, specific view of what good looks like for customer enablement, deployment, time-to-value and ROI, and demonstrated confidence holding a third party accountable for delivering it
- Strong relationship-building across distinct stakeholder groups: sales leaders and AEs, partner or alliance managers, and partner-side leadership and delivery teams
- Working proficiency with CRM and pipeline tooling (for example Salesforce) and with tracking and reporting adoption, deployment or usage metrics
- Excellent written and verbal communication in English, including the ability to translate between sales language and delivery or partner language
- Comfortable building process and structure in an ambiguous, fast-moving, early-stage motion
- Genuine interest in Anthropic's mission and the safe, responsible development of AI
- Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
Desired Qualifications
- 7+ years across customer success, partner success or channel sales roles
- Direct experience as a Customer Success Manager or Partner Success Manager at a SaaS, cloud or AI company with a specialist or boutique partner ecosystem
- Experience working with, or inside, a boutique or regional systems integrator or consultancy
- Experience in a role that sat formally between Sales and delivery or partners, such as partner sales, deal desk or solutions consulting
- Familiarity with consumption-based business models and usage and adoption metrics
- Hands-on familiarity with Claude or other large language model products in a business setting
- Multi-market EMEA experience; a second European language is an advantage
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