Partner Operations Manager III
On-siteSan José, San José, Costa Rica
Job Summary
Act as the primary point of contact for vendor programs, building strong relationships with multiple-tier vendors. Provide accurate quotes for products and services, considering pricing guidelines and program terms. Resolve escalated issues with customers pertaining to supplier orders and quotes. Create training materials and resources to optimize product adoption. Coordinate with vendors and internal teams to ensure timely delivery of products and services. Perform deal registration processes to secure sales opportunities. Apply appropriate pricing and terms, and create renewal contracts when applicable. Identify upsell opportunities during the quoting process and collaborate with the sales team to maximize revenue potential.
Required Qualifications
- >3 to 5 Years of relevant work experience
- Advanced English proficiency (B2+ or higher) is required
- Able to execute instructions and to request clarification when needed
- Possesses strong data entry skills
- Able to recognize and attend to important details with accuracy and efficiency
- Able to communicate clearly and convey necessary information
- Understand, communicate, and collaborate effectively with people across various identities
- Able to negotiate skillfully and promote/sell ideas persuasively
- Able to adjust readily to change and adapt as needed
- Able to constructively work under stress and pressure when faced with high workloads and deadlines
- Able to effectively multi-task
- Able to collaborate and build solid, effective working relationships with others
- Able to quickly learn/adapt to new systems and technology
Desired Qualifications
- Associate Degree with Business, IT, or related Field of Study preferred
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