Partner Operations Coordinator
$70,720–$114,400 year
On-siteRedlands, California, United States
Job Summary
Coordinate partner initiatives including reselling, lead generation, and specialties within the Esri Partner Community. Serve as a resource for internal and external stakeholders on partner benefits and enablement while guiding partners to leverage digital tools for growth. Assist in optimizing partner program policies and workflows, maintaining accurate documentation and developing resources based on best practices. Collaborate with marketing teams to support enablement campaigns and respond to partner inquiries through various channels to ensure timely resolution. Share partner feedback and insights to enhance internal collaboration and drive results for the partner program.
Required Qualifications
- 1+ years of partner, channel, or sales operations experience
- An appreciation for technology and willingness to learn high-level technical concepts
- Ability to develop productive, strong relationships with internal teams and partners to meet targeted objectives
- An analytical mindset with the ability to create reports, interpret results, and make recommendations on approach and courses of action
- Proficiency with Microsoft office products
- Strong communication, collaboration, organizational, time management, presentation, and writing skills
- Proactive, self-motivated, agile, and team-oriented
- Bachelor's degree in business, geography, GIS or related field
- Applicants must be authorized to work for any employer in the U.S.
Desired Qualifications
- Master's degree in business, geography, GIS or related field
- Experience with collaboration tools such as SharePoint, Salesforce and/or other business management/reporting systems
- General understanding of Esri products and services or other GIS technology
- Experience preparing, reviewing and presenting work plans, work flows, business metrics and reports
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