Partner Manager
RemoteUnited States
Job Summary
Own end-to-end partner reporting, enrollments, and performance metrics while coordinating announcements, enablements, and billing with RevOps and HubSpot teams. Manage shop eligibility data, partner locator onboarding, and activation tracking to convert partner-generated leads. Coordinate day-to-day integration partner communications, align Product and Engineering on launch readiness, support beta testing, and maintain internal documentation. Act as primary operational lead for marketing, loyalty, AI voice, and coaching partners, overseeing onboarding, issue resolution, and joint execution. Ensure Sales and Customer Success have the resources, collateral, and knowledge required to support and close partner-driven opportunities. Scale partner program operations across the automotive aftermarket, including parts/tire suppliers, shop management systems, and enterprise repair networks.
Required Qualifications
- 4–7 years in partnerships, channel operations, or ecosystem management within the automotive aftermarket
- Deep understanding of how independent repair shops operate, evaluate software, acquire customers, and purchase parts
- Proven ability to coordinate complex, multi-party initiatives across Sales, CS, Product, Marketing, and RevOps
- Strong organizational skills with hands-on experience using CRMs and reporting tools
- Ability to travel up to 25% of the time
Desired Qualifications
- Existing relationships or a strong network within the automotive aftermarket industry
- Direct experience with repair shop management systems, automotive SaaS integrations, or technology ecosystems
- Experience supporting channel partner programs, marketplace platforms, or locator/DaaS networks
- Hands-on experience using CRMs and reporting tools (HubSpot preferred)
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